FAQ

Kindly read this section of our website if you are interested in using any of our services and need clarity to how we operate in Ghana.

How do I book?

A: Kindly pick from our Ratecard any package that best suits your event and make the necessary adjustments if need be. Then kindly fill our "Contact Us" form with all necessary information to request for an invoice in order to make payments. This Payment will confirm your booking. We will then send you a receipt and confirmation date slip via Whatsapp or Email. Shortly after we will send you a questionnaire to fill with precise details and information to be sent back to us via Email or Whatsapp. A Photographer and Creative Director will be assigned to your event as we prepare the team counting down to your big day{this is usually month to your event}. Regular follow up messages will be sent to you to ensure that the entire team is fully abreast with the turn of events and all necessary information and commitments fully adhere to for a successful day. After your event we will also send you our review forms to give us feedback on our performance based on your event.


What time will you arrive at the event?

A: We will arrive at your event 40 minutes to the time of a traditional wedding but for white wedding we will be there 70 minutes (1hr 10mins) before start of actual ceremony.


When will you leave my event?

A: We will leave your event based on the number of hours we were booked and turnout of events on your day since we will have to ensure that your entire event is well documented regardless. As a result, the hours will start counting immediately the team gets to the agreed meeting place. You will be liable to all extra hourly charges if our time should exceed its limits based on the turnout of events and this is without any form of notice prior to the fact that you are fully aware of the hours you have subscribed and our reporting time to the event.


Where will you be coming from?

A: We are based in Accra, Northlegon to be precise. However, we are open and available to travel even beyond Greater-Accra Region. This will mean client will have to cater for our transportation and accommodation if the event is beyond Accra. Tema and Kasoa is recognised as not part of Accra and services rendered in such areas will come at an extra cost. Trips outside Greater-Accra Region and Ghana will require that we are there a day before to enable us prepare adequately and rest for the busy day ahead. Clients will have to hear from our photographers their desired means of transport and support them in every way possible to make their journey a convenient and comfortable one.


Who will shoot my event?

A: Jema studios is a photography company made up of a league of Professional and Creative Photographers that have specialized mainly in shooting Weddings and Events. As a result, whoever comes to your event in our uniform and introduces him/herself as the Lead Photographer for your event is highly equipped to take stunning photos just as you see in our portfolio.


How many photographers will be at the event?

A: This will be based on the package you chose. However, if you are expecting more than 150 guests and you happened to go for a one photographer package(Basic), we strongly advise to add an additional Photographer from our team to reduce the stress of the single shooter and help to achieve a more comprehensive story and wedding gallery.


When do I meet the photographer?

A: It is important to make your bookings and once your booking process is complete, you will be assigned to a Lead Photographer(s) for your event, who you can meet in our office or anywhere convenient.


Will our pictures be featured online?

A: Yes and no, Images captured by Jema Studios do not automatically feature on its social media platforms and blogs. Clients will appreciate that thousands of images are captured each month by our photographers and not all can be featured. Jema Studios reserves the right to select images (at its own discretion) to feature on its social media platforms and blogs. Images created for our clients under the copyright law are deemed as Shared Ownership. This means that both the client and the creators (Jema Studios) have equal rights to the images to share and reproduce them. Full Copyrights to images can, however, be requested by a client at a charge. The charge is for the selling over of Jema Studios’ shared rights to the client. Once a client has Full Copyrights, Jema Studios will have no right to share, reproduce or commercialise the images without the permission of the client. We at Jema Studios, see sharing your images, especially on our social media platforms, as a way to communicate and showcase our unique capturing prowess, our attention to detail and our editing flair, all the while showcasing the beauty of some of your cherished memories. Jema Studios puts in the time, effort and passion to make every image standout and glow and sharing such images is, of course what draws clients to the company, as you may have been drawn. Jema Studies reserves the right to showcase images (selected by our own discretion) with or without a client’s consent as a Shared Owner. Please note that some Jema Studios packages include automatic features on blogs and media platforms (see our Platinum Packages). 

 

Do you touch up all the images on our Flash Drive?

A: Yes, we do. Every image we deliver is post processed with our unique artistic and creative style of basic post production. This involves cropping, colour correction, exposure/brightness adjustment, selective black and white processing, clarity adjustments, tone mapping and other minor corrections. Many photographers will not post process any or will only post process “selected’’ images from your wedding. This means that you may have pictures that are too dark, have strange skin tones or other common photography flaws. However high-end retouched images per wedding is a maximum of 60 images and is relative to the chosen packages(R#). The (R#) next to the number of Photos/Softcopies to be delivered to the clients means number of retouched images. Also though all pictures to be normally edited before presented to clients; Retouching means we move the focus of our editing from the general look of your photograph to the various elements within the picture. Explaining further means that certain flaws noticed on the subjects within the image such us messed up hair, brown eyes & teeth, patchy makeup, sweat, rough skin, protruding stomach and other distractions will further be corrected by eliminating or adding to the picture for an entirely glowing effect on images. Furthermore other Photographic filters and colour grading can also be added to the photograph when necessary to produce a unique and outstanding image. It’s almost like the perfect picture useful for Wall Frames, Album Covers and Social Media Blog Posts. Scroll Down for sample images and kindly note that extra retouching of images will come at an extra cost of ₵25.00 per image if desired by clients.


How long will it take to receive our product?

A: Softcopies of pictures will be delivered within 14-21 working days. However we may share a few highlights with you as and when we make progress with the post production process via a Dropbox link (Files are most likely to be the retouched images that come with your package). Full video will be ready in 40-60 working days and short trailers will be ready between 14-21 working days. Full deliverables from pictures and videos packages respectively will be delivered within 60-90 working days. Kindly note that express services can be requested and will come at an extra charge. Clients are adviced to pick up their final proofs at our office otherwise payment will be made for delivery services by client when doorstep delivery is requested.





Learn the Difference and Appreciate the Value-Added Service of Retouching.

Raw File

Normal Edits

Retouched Image

Raw File

Normal Edits

Retouched Image

Raw File

Normal Edits

Retouched Image

Raw File

Normal Edit

Retouched Image

Raw File

Normal Edit

Retouched Image

Raw File

Normal Edit

Retouched Image


Just another tip!

Never book a photographer until you have seen at least three of their full albums.

see full albums

Still have Unanswered Questions ?

+233 27 365 2901

+233 55 374 2524


FAQ

Kindly read this section of our website if you are interested in using any of our services and need clarity to how we operate Internationally.

How do I book?


A: Kindly pick from our International Ratecard any package that best fits your event and make the necessary adjustments if need be. Then kindly request for an invoice from us via; jemastudiosinfo@gmail.com . We will then forward you an invoice to make payments. After payment is made, we will send you a receipt and confirmation date slip via e-mail. Shortly after, you will be asked to fill a questionnaire with precise details and information about your to be sent back to us via e-mail. We hope to receive this email not less that 2 months to your event to enable the team plan adequately for your beautiful day. A Photographer and Creative Director will be assigned to your event as we prepare towards your big day. Regular follow up messages will be sent to you to ensure that the entire team is fully abreast with the turn of events and all necessary information and commitments fully adhere to for a successful day. After your event we will also send you our review forms to give us feedback on our performance based on your event.


What time will you arrive at the event?

A: We will arrive at your event 40 minutes to the time of an engagement but for wedding we will be there 70 minutes (1hr 10mins) before start of actual ceremony.


When will you leave my event?

A: We will leave your event based on the number of hours we were booked. As a result, the hours will start counting immediately the team gets to the agreed meeting place. You will be liable to all extra hourly charges if our time should exceed its limit and this is without any form of consent prior to the fact that you are fully aware of the hours you have subscribed and our reporting time to the event.


Where will you be coming from?

A: We are based in Ghana and United States, Ohio to be precise. However, we are open and available to travel any where around the world. However, you will have to cater for our travel expenses and accommodation if the event is beyond Ohio. Cincinnati, Tennessee, Philadelphia, Atlanta and Chicago will come as an extra cost for transportation. Trips outside Ohio State and the United Stated will generally require that we are there a day before to enable us prepare adequately and rest for the busy day ahead.




When do I meet the photographer?

A: It is important to make your bookings and once your booking process is complete, you will be assigned to the Lead Photographer(s) for your event, who you can meet in our office or anywhere convenient.


How long will it take to receive our product?

A: Softcopies of pictures will be delivered within 14-21 working days. However we may share a few highlights with you as and when we make progress with the post production process via drop box. Full video will be ready in 40-60 days and short trailers will be ready between 14- 21 days. Full deliverables from pictures and videos packages respectively will be delivered within 60-90 working days. Kindly note that express services can be requested and will come at an extra charge. All clients are advice to pick up their final proofs at our office otherwise payment will be made for delivery services by client if desired.

How many photographers will be at the event?

A: This will be based on the package you chose. However, if you are expecting more than 150 guests and you happened to go for a one photographer package(Basic), we strongly advise to add an additional Photographer from our team to reduce the stress of the single shooter and help to achieve a more comprehensive story and album.


Who will shoot my event?

A: Jema studios is a photography company made up of a league of Professional and Creative Photographers that have specialized mainly in shooting weddings and events all over the world. As a result, whoever comes to your event in our uniform and introduces him/herself as the Lead Photographer for your event is highly equipped to take stunning photos just as you see in our galleries. Our photographers are carefully picked based on professionalism, client needs and wants. Speak to Kwabena Ofosu, our Administrator and Lead Photographer in the United States.