How do I book?

A:

1. Select a Package: Please review our International Ratecard and choose the package that best suits your event. If adjustments are needed, we can discuss and customize the package accordingly.
2. Request an Invoice: Kindly email us at jemastudiosinfo@gmail.com to request an invoice. We will promptly generate and send you the invoice, detailing the agreed-upon services and corresponding charges.
3. Payment Process: After receiving the invoice, you can proceed with making the payment. Payments can be made in either dollars or the local currency, following our company's prevailing exchange rates at the time. Once payment is completed, we will provide you with a receipt and a confirmation date slip via email.
4. Travel Expenses and Accommodation: If applicable, the invoice for traveling expenses and accommodation will be handled separately. These costs will be based on negotiations, flight charges, and hotel accommodation costs.
5. Questionnaire: Shortly after confirming the above steps, we will request that you fill out a questionnaire. This questionnaire will gather precise details and information about your event. We kindly ask that you return the completed questionnaire via email at least three months prior to your event. This allows our team to adequately plan and prepare for your special day.
6. Assigned Photographer and Creative Director: A dedicated Photographer and Creative Director will be assigned to your event. They will work closely with you to ensure every detail is captured and all creative aspects are carefully considered.
7. Regular Follow-up: To ensure a seamless experience, our team will maintain regular communication with you. We will send follow-up messages to stay updated on the progress of your event and ensure that all necessary information and commitments are fully understood and adhered to.
8. Post-Event Feedback: After your event, we will provide you with review forms to give us feedback on our performance based on your event. Your input is valuable to us as it helps us enhance our services and better serve our clients.

What time will you arrive at the event?

A: We will arrive at your event 40 minutes to the time of an engagement but for wedding we will be there 70 minutes (1hr 10mins) before start of actual ceremony.

When will you leave my event?

A: We will leave your event based on the number of hours we were booked. As a result, the hours will start counting immediately the team gets to the agreed meeting place. You will be liable to all extra hourly charges if our time should exceed its limit and this is without any form of consent prior to the fact that you are fully aware of the hours you have subscribed and our reporting time to the event.

Where will you be coming from?

A: We are based in Ghana and United States, Ohio to be precise. However, we are open and available to travel any where around the world. However, you will have to cater for our travel expenses and accommodation if the event is beyond Ohio. Cincinnati, Tennessee, Philadelphia, Atlanta and Chicago will come as an extra cost for transportation. Trips outside Ohio State and the United Stated will generally require that we are there a day before to enable us prepare adequately and rest for the busy day ahead.

Who will shoot my event?

A: Jema studios is a photography company made up of a league of Professional and Creative Photographers that have specialized mainly in shooting weddings and events all over the world. As a result, whoever comes to your event in our uniform and introduces him/herself as the Lead Photographer for your event is highly equipped to take stunning photos just as you see in our galleries. Our photographers are carefully picked based on professionalism, client needs and wants. Speak to Kwaku Darko, our Administrator and Lead Photographer for International Projects at +233553742524 / jemastudiosinfo@gmail.com.

When do I meet the photographer?

A: It is important to make your bookings and once your booking process is complete, you will be assigned to the Lead Photographer(s) for your event, who you can meet in our office, through Skype meetings or anywhere and anyhow convenient.

Do you touch up all the images on our image Flash Drive?

A: Yes, we do. Every image we deliver is post processed with our unique artistic and creative style of basic post production. This involves cropping, colour correction, exposure/brightness adjustment, selective black and white processing, clarity adjustments, tone mapping and other minor corrections. Many photographers will not post process any or will only post process “selected’’ images from your wedding. This means that you may have pictures that are too dark, have strange skin tones or other common photography flaws. However high-end retouched images per wedding is a maximum of 60 images and is relative to the chosen packages(R#). The (R#) next to the number of Photos/Softcopies to be delivered to the clients means number of retouched images. Also though all pictures to be normally edited before presented to clients; Retouching means we move the focus of our editing from the general look of your photograph to the various elements within the picture. Explaining further means that certain flaws noticed on the subjects within the image such us messed up hair, brown eyes & teeth, patchy makeup, sweat, rough skin, protruding stomach and other distractions will further be corrected by eliminating or adding to the picture for an entirely glowing effect on images. Furthermore other Photographic filters and colour grading can also be added to the photograph when necessary to produce a unique and outstanding image. It’s almost like the perfect picture useful for Wall Frames, Album Covers and Social Media Blog Posts. Scroll Down for sample images and kindly note that extra retouching of images will come at an extra cost of ₵25.00 per image if desired by clients.

How long will it take to receive our product?

A: Softcopies of pictures will be delivered within 14-21 working days. However we may share a few highlights with you as and when we make progress with the post production process via drop box. Full video will be ready in 40-60 days and short trailers will be ready between 14- 21 working days. Full deliverables from pictures and videos packages respectively will be delivered within 60-90 working days. Kindly note that express services can be requested and will come at an extra charge. All clients are advice to pick up their final proofs at our office otherwise payment will be made for delivery services by client if desired.

How many photographers will be at the event?

A: This will be based on the package you chose. However, if you are expecting more than 150 guests and you happened to go for a one photographer package(Basic), we strongly advise to add an additional Photographer from our team to reduce the stress of the single shooter and help to achieve a more comprehensive story and album.